BT Mail

BT Customer Service - How to Contact Support Team

BT Customer Service

British Telecom is a British multinational corporation with its headquarters in London. It is a major broadband, fixed-line, and subscription television provider and a mobile and IT service provider. BT Email is completely secure, user-friendly, and available in three different versions: Basic, Standard, and Premium. Therefore, the users can use their BT Email Login account for both personal and professional use.

The basic email service is free, and it does not require BT internet connectivity. When the user signs up for BT broadband, they’ll get a free standard email account. Users will pay £7.50 per month for premium email. With the Premium and Standard email services, users can also create up to 10 different email accounts. However, if the users encounter any issue while accessing the services offered by bt email, they must contact the Bt customer service professionals for real-time assistance.

Common BT Email errors

The following mentioned below are the common issues that the users face while using the BT email. Thus, the users who encounter such an issue while accessing the BT email should contact the BT customer service team for immediate assistance. 

  • Please be patient while the data is loaded.
  • The BT Email login account has been disabled.
  • An error occurred while loading the landing page settings.
  • The email address entered was not found.
  • While storing the email, an issue occurred.
  • Error Code 500/505

How to reach out to the BT Customer Service team for assistance?

While using the services provided by BT mail, if any user comes across any issue, they must contact the BT customer service team for assistance. Thus, the experts are active throughout the day and night to assist the users. 

  • Go to the official website.
  • Note: The official website of BT Mail is “”
  • After that, click on the help option.
  •  Now the users are recommended to choose the product for which they want assistance.
  • Once the user selects the product, they will get redirected to the product page.
  • Note: Following are the products, i.e., “Broadband,” “Landline,” “BT Sport,” “TV,” “Mobile,” and “Email.
  • Note: The users can even choose a topic for which they need assistance.
  • Note: Under the “choose a topic” option, the users can get solutions for “Account and Billing,” “Security,” “BT Halo.”

Thus, through the help of the steps mentioned above, the users can quickly contact the BT customer service team. Thus, the users having any issues regarding the BT email, they are suggested to feel free to ask for assistance from the professionals.